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User Agreements/Terms of Use:

This page sets forth the terms and conditions under which ZOTRIP provides the information on this Website, as well as the terms and conditions governing your use of this site. By making use of this site, you shall be presumed to have agreed to the terms and conditions we have outlined below. If you do not accept these terms and conditions, do not continue to use or access this site.

The information published on this website may be incomplete or include inaccuracies or typographical error. ZOTRIP does not represent or warrant that access to the Website will be uninterrupted or that there will be no failures, errors or omissions or loss of transmitted information, or that no viruses will be transmitted on this Website.

In no event shall ZOTRIP be liable for any direct, indirect, incidental, special or consequential damages arising out of or in any way connected with the use of this website or with the delay or inability to use this website, or for any information, products, and services obtained through this website, or otherwise arising out of the use of this website, whether based on contract or strict liability or otherwise.

The above exclusions and limitations apply only to the extent permitted by law.

ZOTRIP grants you a limited, non-transferable license to use this site in accordance with the terms and conditions of this User Agreement. You may only use this site to make legitimate reservations or purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservation or any reservation in anticipation of demand. You shall not make reservation in the name of a fictitious person. You agree that you will not use any device, software or routine that would interfere or be reasonably expected to interfere with the normal working of this site. You agree that you shall not take any action that imposes a burden or load on our infrastructure that ZOTRIP deems in its sole discretion to be unreasonable or disproportionate to the benefits ZOTRIP obtains from your use of the site. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage acts or omissions that would amount to a criminal offence or attempt to commit a criminal offence, or give rise to civil liability, or otherwise violate any law. In addition, you are prohibited from posting or transmitting any information which (a) infringes the rights of others or violates their privacy or publicity rights, (b) is protected by patent, copyright, trademark or other proprietary right, unless with the express written permission of the owner of such right, (c) contains a virus, bug, worm or other harmful item or programme, or (d) is used to unlawfully collude against another person in restraint of trade or competition. You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right, or any other harm resulting from your use of this site.

ZOTRIP may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes.

No waiver by ZOTRIP of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative.

ZOTRIP may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

As long as you comply with the terms of these Terms and Conditions of Use, ZOTRIP grants you a non?exclusive, non?transferable, limited right to enter, view and use this Site .You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

All legal disputes will be settled under the laws of Indian courts subject to laws of Republic of India If any dispute arises between you and ZOTRIP during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the courts of AIZAWL DISTRICT, MIZORAM as well as THE HIGH COURT OF GAUHATI, AIZAWL BENCH shall have the jurisdictions.

COPYRIGHT POLICY:

ZOTRIP holds the copyright in respect of this site, and the content provided in this site, including the text, graphics, button icons, audio and video clips, digital downloads, data compilations and software, may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of ZOTRIP, and/or its third party providers and distributors, except that you may download, display and print the materials presented on this site for your personal, non-commercial use only. You may not use any "robot," "spider" or other automatic device, or a program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the Web pages, data or content found on this site, in any case without the prior written permission of ZOTRIP. You agree that you will not transmit or otherwise transfer any Web pages, data or content found on this site to any other computer, server, Web site, or other medium for mass distribution or for use in any commercial enterprise. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws. You must retain all copyright and trademark notices, including any other proprietary notices, contained in the materials, and you must not alter, obscure or obliterate any of such notices. The use of such materials on any other Web site or in any environment of networked computers is prohibited.

PRODUCTS, SERVICES & WARRANTIES:

ZOTRIP makes no representations about the suitability of the information, products, and services contained on this Website for any purpose. All such information, products, and services are provided "as is" without warranty of any kind. ZOTRIP specifically disclaims all warranties with respect to this Web site or your use thereof, express, implied, or otherwise, including without limitation, all warranties of merchantability and fitness for a particular purpose. ZOTRIP shall not be liable for any damages resulting from the use or misuse of this site or the information on this site.

Please Note that none of the information contained in this Website should be viewed as an offer to sell or as a solicitation to purchase any of our products or services. Rather, the information on our products and services is provided to you so that you can learn what products ZOTRIP generally offers. The products and service statements on this Website are for general description purposes only. Furthermore, not all the products or services are available in every state or country. Send us a message via our Contact Us, we will supply you with details regarding terms and conditions, exclusions, products, and services applicable to you.

INDEMNIFICATION:

You agree to defend and indemnify ZOTRIP, ZOTRIP Affiliates, and their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

(a) your breach of this Agreement or the documents referenced herein; or

(b) your violation of any law or the rights of a third party.

You unequivocally indemnifies ZOTRIP of any such claim or liability and shall not hold ZOTRIP responsible for any loss or damage arising out of measures taken by ZOTRIP for safeguarding its own interest and that of its genuine customers. This would also include ZOTRIP denying/cancelling any bookings on account of suspected fraud transactions

Notwithstanding anything else to the contrary contained elsewhere herein or otherwise at law, ZOTRIP liability (whether by way of indemnification to you or otherwise) shall be restricted to a maximum of INR 1000 (Indian Rupees One Thousand only).

BOOKINGS, PAYMENT & REFUND:


  1. ZOTRIP may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you..
  2. If ZOTRIP, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then ZOTRIP may cancel the said bookings at any time before the scheduled time of departure of the relevant flights/trains or before the expected date of visit to any property booked through ZOTRIP. Also in the above situations ZOTRIP in its sole discretion shall have the unrestricted right to take any steps against the User(s), including cancellation of the bookings, etc. without any prior intimation to the User. In such an event, ZOTRIP shall not be responsible or liable for any loss or damage that may be caused to the User or any of them as a consequence of such cancellation of booking or services
  3. Electronic tickets will be issued for all bookings made on ZOTRIP and the mode of payment will be through credit / debitcard. Fares are not guaranteed until ticketed.
  4. All online payments that happen for any of the products booked via www.zotrip.in site are secure. ZOTRIP does not store the Credit card details of any customer in their database or in any data backup system or retrieval systems. Once you are ready to transact you are transferred to the bank site. The card details are captured on the credit card site and not ours hence we cannot be held responsible for any misuse of credit card what so ever.
  5. Incase you are making the payment through the demand draft or cheque- the same needs to be drawn in the name of ?Quality Tours and Travels?. If you choose to pay at our Collection centers ? you can opt for that option also.
  6. Incase you are making the payment through the demand draft or cheque- the same needs to be drawn in the name of ?Quality Tours and Travels?. If you choose to pay at our Collection centers ? you can opt for that option also
  7. You are responsible to read all "notes and rules" mentioned on each web page displayed while booking on our website. ZOTRIP will consider as accepted these notes and rules if you complete your booking process.
  8. ZOTRIP reserves the right to determine the amount of refund value incase of cancellation and amendments. The decision on the quantum of refund will be final as that made by ZOTRIP. The refund will be made in the name of the client. Incase you have booked through the Travel Agent or a Franchisee still we will make the refund in the passengers name. It will take at most 15 days to process refunds for all services with the exception of refund applied through BSP link. There will be no refund for unutilised services unless specified. All cancellation and amendment charges will be applicable as per principles policies on which ZOTRIP has no control and you will be subjected to it.
  9. You are responsible for the correctness of the age of children booked by you online.


CONFIDENTIALITY:

Information concerning Zotrip or any of its subsidiaries, their employees, customers, agents, suppliers, franchisees, affiliates or others on whom data is collected, stored, or processed is the property of Zotrip and is confidential except for the necessary disclosures required by law.

AGE & RESPONSIBILITY:

If you use this site, you alone are responsible for maintaining the confidentiality of your account information and your password/s. You agree to accept responsibility for all activities that occur under your account or password. You represent that you are of age prescribed by law to be eligible to enter into contract, and use this to create binding reciprocal legal obligations, and are capable, ready and willing to discharge any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your login information.

SECURITY:

We are committed to ensuring full security of all information provided through and transactions conducted at, our Site. towards ensuring this:


  1. We employ appropriate best-of-class technical security measures to protect your personal information.
  2. Information storage is on secure computers and information is encrypted wherever possible.
  3. All messages between us travel in a secure messaging environment.
  4. We monitor and review transactions on an on-going basis, to identify potentially fraudulent situations and take immediate corrective steps to mitigate/limit any damage caused/likely to be caused from the same.
  5. We review our security arrangements continuously.
  6. You have a choice of full service and low cost airline options. Low cost airlines do not have all services available on board hence please choose the airlines carefully before booking. Kindly go through the fare rules and also select your class of travel. There are paper tickets and/or e-tickets that will be provided to you. Both are valid to travel by the airlines. However certain airlines do not entertain e-tickets. In such cases you will be issued paper tickets. We are only an intermediary party hence cannot be held responsible for any delay or cancellation of flight or change of route ? a decision taken by the airline. You will be subject to all terms and conditions as per the airlines.
  7. We want you to feel confident about using ZOTRIP to plan and purchase your travel, so we are committed to protecting the information we collect. While no Web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies.
  8. ZOTRIP reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of ZOTRIP systems as well as its client?s interests are and remain, well?protected.


BAGGAGE:

You will have to limit yourself as per normal baggage policy of the airlines in the respective class that you have chosen to fly. Any excess baggage that you carry shall remain your responsibility. Any loss of baggage by the airlines or the passenger will be the sole responsibility of the airline and the passenger. Normally economy class 15kgs is permitted however if you are traveling to US/ Canada you are permitted to carry 2 pieces as check in and 1 piece as cabin baggage. You are requested to kindly refer to the baggage rules of the individual airlines as the same gets updated from time to time.

PROFESSIONAL ADVICE:

The information provided on this site is distributed with the understanding that ZOTRIP is not providing professional advice of any type. If you have a question requiring professional advice, such as question relating to law, tax or financial planning, please seek the advice of a qualified professional in the relevant field.

INJUNCTIVE RELIEF:

You acknowledge that a violation or attempted violation of any of this User Agreement and these terms and conditions will cause such damage to ZOTRIP as will be irreparable, the exact amount of which would be difficult to ascertain and for which there will be no adequate remedy at law. Accordingly, you agree that ZOTRIP shall be entitled as a matter of right to an injunction issued by any court of competent jurisdiction, restraining such violation or attempted violation of these terms and conditions by You, or Your affiliates, partners, or agents, as well as recover from You any and all costs and expenses sustained or incurred by ZOTRIP in obtaining such an injunction, including, without limitation, reasonable attorney's fees. You agree that no bond or other security shall be required in connection with such injunction.

PRIVACY POLICY:

You have read the ZOTRIP Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable. You consent to the use of your personal information by ZOTRIP and/or its third party providers and distributors in accordance with the terms of and for the purposes set forth in the ZOTRIP Privacy Policy.

ZOTRIP prompts all its users to register at one time. The details captured during registration are purely to provide better service in future. ZOTRIP will not be sharing these details with any other third party.

TERMINATION:

ZOTRIP may terminate this User Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this site or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which ZOTRIP and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to ZOTRIP and its third party providers or distributors, as applicable.

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